Terms & Conditions

APPENDIX: COSTS

RATES INCL. VAT  

Access to an area, services included:

  • 5 hours stop for €5.00; this amount can be €5.50 including VAT, depending on the current VAT rate.
  • 24 hours on the area is between €7.00 and €16.00 depending of the site and the time of the year. For most of the areas, rates depend on the time of the year according to “high-season” and “low-season”.

All rates are mentioned on the website with description according to the time of the year as well as the tourist tax included in the price of the stay.

Tourist taxes will be charged on the Pass’Etapes cardholder. The cardholder will have to declare to CAMPING-CAR PARK’s customer service the number of people staying on the site. He also will have to pay the current tourist tax.

Please note that if you stay more than 5 hours on the area, you will be charged for 24 hours. Likewise, if you exceed 24 hours on the area, you will be charged a new 24-hour charge.

PASS’ETAPES purchase:

  • The card costs €5.00 and (it) is valid for life
  • If lost or damaged, a new card will cost €10.00 sent by post or €5.00 delivered on the machine by the entrance of the area

PACK’ PRIVILEGES purchase:

  • €29.00, valid for 1 year from the date of purchase.

Any PACK’PRIVILEGES bought since April 14th 2020 will be automatically renewed after 1 year for an additional year. If you do not want it to be automatically renewed, you will have to send  a registered letter with an acknowledgement of receipt at least 1 month prior to its expiry to  CAMPING-CAR PARK, Service Relation Clients – PACK’PRIVILEGES, 3 rue du Docteur Ange Guépin – 44210 Pornic

If bought prior to April 14th, 2020, your PACK’ PRIVILEGES is not automatically renewed. You will have to order a new one as soon as the one is use has expired.

COVID-19 solidarity offer – From 30/04/2020 – 17h00 until 10/05/2020 

Any PACK’PRIVILEGES bought at a price of 58,00€ from April 30th – 17h00 will be valid for 2 years and will be automatically renewed for another 1 year. If you do not want it to be automatically renewed, you will have to send  a registered letter with an acknowledgement of receipt at least 1 month prior to its expiry to  CAMPING-CAR PARK, Service Relation Clients – PACK’PRIVILEGES, 3 rue du Docteur Ange Guépin – 44210 Pornic
8€ of these 58€ will be donated to the Fondation Hôpitaux de Paris Hôpitaux de France.

 

BOOKING AND CANCELLATION

Beware: The booking option with cancellation possibility is €29.00/year.

Article 1 : Booking.

Prices are per night from noon to noon. The customer who subscribed to a PACK’PRIVILEGES and booked via Internet does accept the General Terms and Conditions. The booking cannot be questioned except for article 2.

Any booking of a stay (from noon to noon) could only be done during the PACK’ PRIVILEGES validity.

No stay over 21 days is authorized during a 30 days period. PASS’ETAPES holders will have to wait 30 days after a 21 days’ stay before returning to the same site.

Article 2 : Cancellation or booking modification.

All incurred expenses will be due to CAMPING-CAR PARK.

Any Internet booking correspond to the opening and processing of a customer file. Any cancellation or booking modification must be confirmed in writing or by email.

Administrative costs will be charged for all booking modification and cancellation according to the following scale:

Duration between the booking date and beginning of the stay Booking modification (1) Cancellation
More than 14 days €0,00 equivalent 24 hours stay or 10% of the total value of the stay
Between 14 days and 2 days €12,00 equivalent 24 hours stay or 30% of the total value of the stay
Less than 2 days 100% of the total value of the stay 100% of the total value of the stay
(1) Only date changes are allowed

However, we cannot guarantee the disponibility on a site. So if a modification is not possible, customers will have to accept the former booking or will be subjected to the cancellation conditions according to the article 2 if they wish to cancel their booking.

Article 3 : No-show.

In the event that the client does not show up on the day of his booking, the total amount of the booking is due to CAMPING CAR PARK.

Article 4 : Refund conditions.

  • For an amount of less than €100,00 it will be refunded to the customer’s CAMPING-CAR PARK account. It can be used on the whole network without time limitation.
  • Above €100,00 a refund can be made by cheque or bank transfer  and only for EU customers. Processing fees of €12,00 including VAT will be charged for each booking cancelled.

Last update : on 8 April 2020.

read PRIVACY AND DATA PROTECTION POLICY